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SYSTEM GATE FAQ:
Q: What is SYSTEM GATE?
A: SYSTEM GATE - shows detailed view of programs running on your or your child's computer. It will help you to block programs you don't want to run on your or your child's computer (block games, blck chat messengers, internet).
Q: Can I try SYSTEM GATE for free?
A: Yes. SYSTEM GATE is available for free trial for 14 days. Demo version has some limitations for example: you can't change Password and Duration can not be chosen more than in minutes.
Q: Do you have a user manual?
A: Yes. Here you can view System Gate detailed user guide.
Q: SYSTEM GATE doesn't start automatically in Windows Vista
A: Disable User Account Control in Windows Vista. Here the step-by-step instructions how to disable UAC in Vista
Q: When I run SYSTEM GATE, it said that I am not an administrator.
A: Make sure that you logged in under account with Administrators rights. If you are Administrator and see this message, then disable User Account Control in Windows Vista and reinstall the SYSTEM GATE. Here the step-by-step instructions how to disable UAC in Vista
Q: How to change password?
A: To change the password put your mouse cursor above the SYSTEM GATE icon in the system notification area (the place with the clock). Press right mouse button, see popup menu: "Change Password" and "Exit Program". Select "Change Password", enter your current password "0000" click "OK", then enter new password and click "OK". You can use your new password now.
Q: How can I exit SYSTEM GATE?
A: To exit SYSTEM GATE put mouse cursor above the SYSTEM GATE icon in the system notification area (the place with the clock). Press right mouse button, see popup menu: "Change Password" and "Exit Program". Click on "Exit Program".
Q: Is there any Corporate or Aducational discounts available?
A: Yes. Please contact us to discuss your individual needs.
Q: What is System Gate return policy?
A: In compliance with our satisfaction guarantee, if within 30 days from date of purchase IT Works Corporation was not able to provide a functionality solution, please contact us to request a full refund. Please read our Satisfaction Guarantee document. 
 
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